4 tips for perfect pickups

We know that finding your ride faster matters; it means you can get where you need to go and arrive on time. That’s why we’ve put together these tips for quicker pickups to make it easier for you to connect with your driver.

If the pickup point you’ve chosen isn’t as exact as it could be, never fear – after you’ve requested a ride, you can easily adjust it. Here’s how:

Pickup messages make it easy for you to let your driver know how to spot you, or to give a quick update on your status. Here’s how:

With Spotlight, riders hold up their phone, which lights up with a colourful ‘Spotlight’ as their driver approaches. The driver sees this same colour in their app, so they know they have the right rider.  

To use Spotlight, after you request a ride, simply tap the coloured button that appears in the bottom right corner of your app and follow the prompts.  

When you turn on live location sharing, your driver will see where you are in relation to your pickup point on their in-app map. Here’s what to do:

These tips are all part of our commitment to create smoother, faster pickups and a better trip experience. We hope you find them helpful – stay tuned for more ride tips in future.