When choosing to accept a trip request, drivers consider many factors such as fare, distance, and time. Estimated earnings per active hour is a simple way to compare trips requests that you receive.
How it works
Drivers will begin to see an earnings per active hour badge on trip requests. This includes both Trip Radar requests and Exclusive requests.
What is an “active hour”?
An active hour is the time you spend engaged on a given trip, including the time spent getting the pickup location, waiting for the rider, and completing the trip. It does not include time spent online while waiting for a trip request.
How is estimated earnings per active hour calculated?
Estimated earnings per active hour tells you how much you would earn if the trip you’re considering lasted a full hour. It’s calculated by:
- Starting with the upfront trip fare for the offer
- Dividing it by the total estimated time needed to:
- Drive to the pickup location
- Wait at pickup
- Complete the trip
- Multiplying that per-minute rate by 60 minutes to get the estimated earnings per active hour
We include 1 minute wait time at pickup which is rounded from the national average.
Why is this a good way to compare trips?
Estimated earnings per active hour is a benchmark allowing you to quickly compare trip requests to one another, even if they differ in duration. It only includes the time spent on a trip—not the time waiting between rides—which gives you a more consistent way to evaluate different trip requests..
Frequently Asked Questions
- Where can I see estimated earnings per active hour in the Driver app?
Uber is piloting this feature with some drivers in a few select cities. If you're part of the test, you’ll see estimated earnings per active hour as a badge on trip requests. You will continue to see the upfront trip fare as well.
- Do I still get paid per trip?
Yes. You will continue to be paid on a per trip basis, based on the upfront fare you received on your trip request. If the trip details change substantially, the upfront fare may update. You are not being paid by the hour or active hour--the estimated earnings per active hour is simply a calculation to help you more easily compare trips. The estimated earnings per active hour is not a guarantee
- How are upfront fares calculated?
Upfront fares are based on several factors including time to pickup, estimated trip time and mileage, demand in the area, and applicable tools and fees. For more information on Upfront fares go here.
- Why does Uber’s estimate include a 1-minute wait time at pickup?
We include a 1-minute wait time because it reflects the average wait time at pickup (rounded to the nearest whole number) for trips in your country. Including average wait time is intended to make the earnings per active hour estimate as realistic as possible. Actual wait time may vary and will impact the accuracy of the estimated earnings per active hour figure.
- Where do the estimates for time to pickup and time to complete the trip come from?
Estimated time to pick up the rider and complete the trip are based on various factors including historical data and current traffic conditions. Actuals may vary and will impact the accuracy of the estimated earnings per active hour figure.
- What is the difference between an online hour and an active hour?
Online hour includes all the time you spend online, even when waiting for a trip request. Active hour only includes the time you spend picking up, waiting at pickup, and completing a trip.
1. Earnings per active hours estimates are only available on offer cards in markets where upfront fares are available. This feature is not available for xShare, Reserve, and Uber Black trip requests.
2 The estimated time to pick up the rider, wait for the rider, and complete the trip are just that—estimates. Estimated time to pick up the rider and complete the trip are based on various factors including historical data and current traffic conditions. The estimated wait time at pickup is 1 minute, rounded from the national average. Actuals may vary and will impact the accuracy of the estimated earnings per active hour figure.
3You are paid by the trip in accordance with the upfront fare shown on the offer card. If the trip details change substantially, the upfront fare may update. You are not being paid by the hour or active hour–the estimated earnings per active hour is being shown as a reference only. The estimated earnings per active hour is not a guarantee.
Posted by Uber
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