RBI’s recent guidelines on India-issued cards means, starting 1-Oct-2022, merchants operating in India (such as Uber) cannot store card details and can only use tokens for repeat transactions. Untokenised cards will be deleted on Uber systems on or before 30-Sep-2022.
To continue using stored cards for seamless payments, you will need to provide a one-time consent to tokenise your card information. You will see this additional consent step while clearing a payment through an existing saved card. This is available on the latest version of the Uber app.
Read here for more details on the RBI guidelines.
Frequently Asked Questions
What is Network Tokenisation?
Network Tokenisation means replacing card details (card number/expiration date) with a unique value called a ‘token’ issued by the card network. Starting 1st Oct 2022, merchants operating in India are not allowed to store details of India-issued cards. All merchants must delete the card information stored with them and can only use network tokens for repeat transactions.
What are the benefits of Network Tokenisation?
Network tokenisation removes the need for storing sensitive card data which significantly reduces the risk of payment card fraud and data theft. As a result, transactions from network tokens are considered safer.
Are there any charges for Network Tokenisation?
There are no charges on the user to get your card information tokenised.
How are you impacted as a user?
Consent: For existing cards, you now need to provide a one-time consent to secure your card by clearing pending payment through a saved card. This consent needs to be provided before 30th September 2022.
For new cards mandatory consent is required at the time of adding the card. Cards will not be stored on Uber without consent.
International transaction processing:
- Users can use Diners cards for trips in India only. Diners cards will no longer be available for trips outside India
- India-issued cards will only be available in select countries. Refer to the list of eligible countries below.
- List of eligible countries
United States Great Britain United Arab Emirates France Australia Canada Netherlands South Africa Germany Qatar Turkey Portugal Italy Czechia Spain Poland Kenya Belgium Mexico
What happens if I don’t provide consent by 30-Sep-22?
Any untokenised card information will be removed and you will not be able to use these for transactions on Uber. You need to re-add the untokenised cards to use it as a payment method for your trip on Uber.
How can I tokenise my card on Uber?
To provide consent for a saved card, follow the steps below:
- Please ensure you have the latest version of the Uber app
- Book a ride on Uber
- Choose cards as your payment method
- Once the trip is completed, choose a saved card to clear your payment
- A consent pop-up will appear on screen. Click on “Agree and Continue” and complete OTP authorisation
Will the consent step be required more than once for a card?
No, once you have secured a card by providing consent, you will be able to continue using the card without consenting or adding card details again.
Posted by Namrata Tibrewal
Simplify travel expenses for your business
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