Our driver-partners make every effort to arrive at your pickup location on time. As a rider, it’s good practice to only request a ride when you’re near the pickup location and ready to meet the driver.
As an effort towards making sure that our driver-partners get their due for the amount of time they spend on our platform, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes.
As an effort towards making sure that our driver-partners get their due for the amount of time they spend on our platform, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes.
How it works:
- Your driver-partner arrives at the pickup location – once there, a push notification is sent to you communicating his / her arrival
- The driver-partner will wait for up to 5 minutes after arriving at the location
- If the driver-partner has to wait for more than 5 minutes after he has reached the pick-up location, wait-time charges will kick in
- If the driver-partner chooses to cancel the ride after waiting for 5 minutes, the rider may incur a cancellation fee
- Wait-time charges are not applicable on uberPOOL
Wait-time charges (taxes as applicable on top)
| Pool | Go | X | XL | |
| Wait-Time Fee | – | ₹1.5/min | ₹1.5/min | ₹2/min |
| Cancellation Fee | ₹47 | ₹47 | ₹84 | ₹105 |
Pick your destination, request and you’re all set to go!
#UberOn
Posted by Uber Editor
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