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Know your driver-partner

18 January 2017 / Chandigarh

Here’s a glimpse of Chandigarh’s top rated driver-partners who beat the heat and brave the cold everyday to move you from point A to B. We gathered them at a venue to express our gratitude and were joined by the SSP Traffic, Chandigarh , Mr. Eish Singhal as a guest of honour to felicitate these brave-hearts. Take a look on how every trip you take affects lives of thousands of families in the tri-city.

We asked the Uber Chandigarh drivers on what earned a rider a 5-star grade. See the results below, take notes, and we’re sure you’ll be on your way to a 5-star rating.

Ways to be a 5-Star rider

1. Be polite
We know—it might be before you’ve had your morning coffee or you’re on your way home from a long day at work—but no need to be grumpy with your driver. The most common response from drivers was that a rider’s attitude is a main factor for a rating less than 5 stars. No need to be chatty or tell them your life story if you don’t feel like it, but a smile goes a long way. Extra credit if you wish your driver a nice day when you reach your destination.
Pro Tip: Say “Hello,” along with your name when you enter the car. The introduction also helps your driver make sure he or she has the right rider so you can get on your way!

2. Be in the right place at the right time. Literally.
If your pickup turns into a scavenger hunt, your driver is more likely to rate you lower, so do your best to double check your pickup location and request when you’re ready to ride.
Pro Tip: Type your pickup location rather than dropping your pin, since GPS accuracy can vary in different areas. And, if you know you’re running a couple minutes late, call your driver to let them know when you’ll be at the vehicle, so they know they’re not being stood up.

3. Leave the driving to the driver
Drivers polled rated backseat driving as one of the top pain points for rating Uber riders lower than 5 stars. We get it, this is your biggest test yet—as a Chandigarhian you just know the best route. But letting someone else take the wheel can be therapeutic—it’s the only time you can actually go from point A to point B without weaving through traffic.
Pro tip: Sit back, relax, and embrace the fact that you’re not the one behind the wheel. Use the time to catch up on podcasts, friends, check your email, or even take a nap.

4. Be on time
Being late to a party is fashionable. Being late for your Uber? Not so much. Our survey showed that Uber driver partners love when riders are on time for their pickup. Add a prompt pickup with a little bit of friendliness and you’re on your way to a 5 Star ride.
Pro Tip: If you’re requesting for a group, gather up your crew before requesting. And if you’re not the requestor, don’t be the reason your friend gets a low rating—that’s no way to ruin a friendship.
There you have it. The formula for a 5-star rating is at now at your fingertips. 

Posted by Karan

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Stories