Getting a reliable ride

We understand that when you request an Uber, you expect to get a reliable ride. That should be as true in Bangalore as it is any of the more than 450 cities we operate in around the world.

But as you may have experienced yourself, it is currently hard to get around the city. This is because a small group of people are preventing driver partners from going about their business.

Uber has always stood for choice. The disruption in Bangalore has taken this away from driver partners, many of whom are now unable to earn a living, and left riders frustrated.

We are sorry for any inconvenience this has caused. We are working hard to ensure that driver partners are able to get back behind the wheel and Bangaloreans can get back to pushing a button and getting a ride.

We want to assure riders and drivers that we are working hard to bring back the reliability you’ve come to love and expect from Uber. Until then, we will waive any cancellation fees that might be charged in Bangalore.

Thank you for choosing Uber. It’s a pleasure to serve you.

Christian Freese,

General Manager, Uber Bangalore