Updates on Fare Adjustment of Airport Pick-up Trips

7 November 2024 / Hong Kong

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To align with the updated Airport carpark complimentary parking arrangement, we are adjusting our fare starting from 1 May 2025.
Please refer to the following tables for details:
UberX, Assist & Uber Pet:
Comfort, UberXL, UberXXL & Black
Additionally, Uber continues to implement the airport carpark fee reimbursement promotion, issuing a reimbursement for the carpark fee for each eligible trip.
Starting from May 1 2025, driver-partners are eligible to receive reimbursement of airport car park fees of up to HK$161 daily (maximum 3 airport pickup trips per day for each of the specified pickup areas) subject to the T&Cs of the latest airport car park fee scheme.
Time frame of eligible airport trips:
From 4:00 am daily to 3:59 am the next day
Calculation of reimbursement amount: 
Pickup from Airport Carpark 1:
Up to HK$105 in total upon completion of the 3rd trip
Up to an extra HK$35 upon completion of the 2nd trip
Up to HK$35 upon completion of the 1st trip
Pickup from the 2nd floor in Airport Car Park 4:
Up to HK$56 in total  upon completion of the 3rd trip
Up to HK$28 upon completion of the 2nd trip
Driver-partners will be able to track the details of any reimbursement on the Opportunities page in-app.
Please note that reimbursement of the airport carpark fee will only be given to driver-partners who have completed pickup trips that start at the designated airport Car Park 1 or Car Park 4 pickup areas. Drop off trips or pickup trips that start at other airport areas are not eligible to receive the reimbursement.
We’d like to express our deepest gratitude to you for supporting the Uber platform and we are committed to enhancing the driver experience on the platform. Wish you to keep joining us to create outstanding and reliable trip experiences.
If you would like to learn more about the fare calculation, please check in Earnings in the app. Stay tuned for the latest information on our platform.
Notes:
Fare Adjustment applies to UberX, Assist, Uber Pet, Comfort, UberXL, UberXXL and Black.
An additional surcharge for all Uber Pet trips remains applicable.
Dynamic pricing may still apply depending on the actual demand and supply during any time period.
All currencies are in Hong Kong Dollars.
The above fare has not taken into account platform service fee, and does not include other surcharges such as tolls.
Fare adjustments also apply to Uber Reserve. Please note that Minimum Fare and Reservation Fee for Uber Reserve are also updated. Please visit this webpage for more information.
Terms and conditions of Airport carpark fee reimbursement promotion
This reimbursement of airport carpark fee promotion applies only to pickup trips that start at the designated airport Car Park 1 and Car Park 4 pickup areas. Drop off trips or pickup trips that start at other airport areas are not eligible to receive the reimbursement.
Uber Taxi trips and Metered taxi trips are also excluded from this promotion.
The total daily reimbursable amount is up to and not exceeding HK$161 per day, and is calculated upon the completion of up to a maximum of three (3) eligible airport pickup trips per day for each of the specified pickup areas (i.e airport Car Park 1 and Car Park 4 pickup areas).  Eligible trips completed per day are calculated with reference to pickup trips at the designated pickup areas that start between a time frame from 4:00 am daily to 3:59 am the next day.   
Any payment made by Uber under this promotion is granted at Uber’s sole discretion out of goodwill. Uber reserves the right at its sole discretion to cancel any such payment and/or to vary or amend the relevant terms & conditions of this promotion without further prior notice.
All amounts are in Hong Kong dollars.
If either the rider or the driver-partner cancels a trip, the canceled trip will not be counted as a completed trip under this promotion.
Information about this reimbursement promotion could be viewed under the “Opportunities” page in the Uber driver app.
The reimbursement amount will be paid to the eligible driver-partners in the next payment cycle.
Uber reserves the right to cancel a driver-partner’s eligibility to participate in this promotion or to deduct any reimbursement amount already paid in the case of any fraud, illegality or breach of any applicable rules and regulations by the driver-partner.
Uber reserves the right of final decision in case of any disputes or controversy.
For the avoidance of doubt, the driver-partner retains the full discretion to decide whether or not to participate in this promotion , or to accept and/or complete the relevant trips. 
In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

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