
At 7am, you received your first request. When you arrived, you found there are 4 riders with 3 huge suitcases. Luckily, they understood your car was not able to fit everything in. You suggested them to request an Uber 7-Seater instead. A simple “thank you” from them is the best motivation to start the day.
At 12pm, a rider was in a hurry to catch a meeting on the other side of the harbor. Running out of time, he asked politely whether he can quickly eat a sandwich here. You surely understand how busy a white-collar can be, and you are thankful that the rider cleans up the place before he leaves.
6pm, peak hour for workers to rush home. You are worried that your rider may not be able to arrive home on time. Then, your rider got a phone call from his baby daughter asking what time he would be back. You two found each other to be family men too! You talked about raising kids throughout your journey. In the blink of an eye, you have already arrived. You decided to call it a day and went home for dinner as well…
We want to ensure both our riders and driver-partners have a pleasant experience using our platform. As a rider, you can contribute by caring our driver-partners more.
How to be a 5-star rider?
Posted by Uber Hong Kong
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