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How Uber in London works with the Metropolitan Police

13 August 2017 / United Kingdom
  • Routine investigations: Uber works closely with the Metropolitan Police when they request information during routine investigations. These requests cover a wide range of police investigations which do not necessarily relate directly to journeys booked through the Uber app, such as missing persons enquiries and offences alleged to have taken place immediately before or after Uber trips. We seek to support all police enquiries and where necessary attend court to give evidence in support of prosecutions. Specific case details are confidential however recent examples include helping to identify the movements and identity of suspects fleeing crime scenes, identifying the suspects and witnesses to both on and off platform offences and providing technical evidence to high level fraud investigations.
  • Counter-terrorism: Uber liaised directly with investigative teams during both the Westminster and London Bridge terror incidents implementing messaging and technical measures to direct vehicles and customers away from the scene. Subsequently Uber worked to actively identify tier one witnesses, including two significant witnesses, and carried out appeals for information and dash camera footage from thousands of drivers in the area. We recently hosted a training session from the MPS Counter Terrorism unit on counter terrorism awareness for licensed private hire drivers who use our app.
  • Serious crime: Uber regularly provides direct support to proactive investigations of serious crime and have helped to support a number of convictions. We have also worked with the MPS sexual offences, gangs and homicide teams, supporting investigations and providing technical training to a cohort of specialists, and digital investigators. Police previously lacked in depth understanding of the technical characteristics of the Uber app and this training has led to a significant increase in the identification of obscure but vital lines of enquiry. For more complex cases our highly trained investigations team will offer direct support to investigators helping to conduct in-depth enquiries of our data to identify suspects and behaviour.

Posted by Tom Elvidge, General Manager of Uber in London

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