Introducing Upfront Pricing

Riders will see upfront fares in Cairo on uberX and Select, and in Alexandria on uberX. 

The upfront fare may not apply in certain limited situations, such as if there is a material change in the journey or the pickup or dropoff location, or the trip takes significantly longer than expected in time and/or distance (for instance due to heavy traffic or unexpected road closures).

If an upfront fare doesn’t apply, the rates set out in the fare estimate calculator automatically apply. You can view the fare estimate by entering the pickup and drop-off locations and can then view a breakdown of the rates by clicking on the (?) icon.

Yes. Upfront fares do not remove surge. Prices will continue to vary when demand is high.

During high demand, upfront fare will be shown as normal, with an additional note that fares are higher due to increased demand.

The upfront fare shown includes estimated tolls, based on the recommended trip route. At the end of the trip, the estimated toll component is replaced by any tolls that were actually incurred on the trip.  

The toll component will still be visible in the trip invoice.

Upfront fares and navigation take traffic and other incidents into account.

If the trip takes much longer than estimated due to traffic or other factors, the fare will be calculated based on the actual time and distance travelled, as well as the tolls incurred. This will happen automatically and a notification of the adjustment will be sent out.

Change of destination and unplanned stops can significantly change or extend a journey. When this happens, the fare will be adjusted automatically using the actual time and distance rates.