Great news! You never need to leave your four-legged friend at home again! Now you can order a ride in the Uber App to get around together.
Whether you’re visiting a friend or running a quick errand, the Uber app can get you and your pet there in no time.
Comfortable rides with your pet
Get around with your pet for a small fee. Just choose Uber Pet when you order your next ride.
As a courtesy to your independent driver, we recommend that you bring a towel to protect the vehicle’s seats.
Uber Pet is not required if you have a service animal with you
If you are riding with a service animal, you do not need to order a Uber Pet ride.
In accordance with the Device and Service Animal Policy, drivers are required to serve passengers with service animals, regardless of the type of ride.
How many pets can I bring on Uber Pet?
Uber Pet is limited to one pet per trip. If you have more pets with you, please notify the driver first and it’s up to the driver to decide if they want to take them on the trip.
What types of animals can I bring?
Pets come in all shapes and sizes – furry, feathered or scaley – but Uber Pet is primarily for dogs and cats. Remember that you are fully responsible for controlling your furry friend while on the trip.
Your driver always has the right to refuse animal types beyond dogs and cats and refuse animals they deem unsafe or uncontrolled.
Does it cost extra to take an Uber Pet Trip?
Since you’ll be bringing along a pet, Uber Pet trips will cost more than other vehicle options. In addition, if your pet leaves waste, excessive hair, or damages the vehicle, you could be charged a cleaning fee by the driver. To avoid being charged a cleaning fee, see our helpful tips below.
Tips for bringing pets on Uber trips
- Have your dog or cat restrained with a leash, harness, or placed in a pet carrier. If your pet is not a dog or cat they will need to be in a carrier.
- Help drivers keep vehicles clean for all riders by bringing a blanket/towel to cover the seat and reduce the risk of damage or mess.
- Ask your driver if they have a preference for where your pet should sit.
- Do not leave your pet unattended.
What happens if my pet makes a mess?
Pets are likely to leave a little pet hair or animal odour, in which case a cleaning fee will not apply. But, if your pet has an accident where car cleaning is necessary (urine, faeces, vomit, damage, etc.) you will need to pay a cleaning fee.
How many riders can ride with Uber Pet?
A maximum of two riders and one pet may ride with Uber Pet. Additional riders will be left to the discretion of the driver.
Is my pet insured?
No insurance coverage is provided by Uber or the drivers for pets. Your pet rides under your sole responsibility and you are liable for any bodily injury or property damage it may cause to others and their property.
Uber does not provide transportation services. Transportation services are provided by independent drivers.
Posted by Sonja Bergmann
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13 September 2021 / Switzerland
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