Introducing upfront pricing in Quebec

Imagine buying an airline ticket without knowing the full fare until the end of your trip. Or pricing a hotel room online and learning later that the cost would be a third more. Sounds odd, right? But that’s how it could be when you took a ride with Uber.

Recently, things changed. Now, riders will see the fare for their trip up front. Knowing how much a ride will cost in advance is clearly something people appreciate.

Over the past few years, upfront fares were slowly introduced for a variety of Uber options in cities across Canada and the US. To date, millions of riders have experienced upfront fares. And today, we’re excited to announce this feature is now available for users in Quebec.

Upfront fares are calculated using the expected time and distance of the trip and local traffic, as well as how many riders and nearby drivers are using Uber at that moment. And when fares go up due to increased demand, instead of dynamic-pricing lightning bolts and pop-up screens, riders are given the actual fare before they request their ride. (The fare may differ from the upfront fare in some cases, such as if you change your destination.)

There’s no complicated math and no surprises—you can just sit back and enjoy the ride.

FAQ

Uber has helped serve our local community for years, operating under pilot projects. This past weekend, the government implemented new regulations, making ridesharing a permanent service. 

While this news comes at a time when our province is experiencing a second COVID-19 wave, we are proud to continue offering an essential service and help Quebecers move what matters. 

Thanks to the new regulations, Uber is becoming more affordable. For instance, a standard trip in Montreal of 15 minutes and 7 km goes from $15.51 to $14.00.

Note that the base, time and distance which are the source of driver per trip earnings have not been modified.