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Data / ML

Mediation Modeling at Uber: Understanding Why Product Changes Work (and Don’t Work)

April 18, 2018 / Global
Featured image for Mediation Modeling at Uber: Understanding Why Product Changes Work (and Don’t Work)
Figure 2. The conceptual framework of mediation modeling incorporates the intervention, mediator, and, finally, outcome.
Figure 3. The treatment and control earnings tab views offered slightly different interfaces for our users.
Figure 4. Mediation modeling tests the underlying mechanism behind earnings-related support tickets.
Bonnie Li

Bonnie Li

Bonnie Li is a senior data scientist with Uber Labs, Uber's Applied Behavioral Science team.

Totte Harinen

Totte Harinen

Totte Harinen is a senior data scientist with Uber Labs, Uber's Applied Behavioral Science team.

Posted by Bonnie Li, Totte Harinen

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