Alcohol Delivery on Uber Eats

If you are unable to produce a government approved ID, the delivery person will not be able to leave the alcoholic items with you. The delivery person will be directed via their Uber Driver app to return the goods to the store. If you are unable to present valid ID you should not order alcohol via the Uber Eats app.

ID verification using a photo of your ID is a technology improvement that helps to verify that delivery recipients are over 18 years of age and can legally have alcohol delivered to them . This technology makes this process easier for delivery persons to ensure they’re delivering alcohol to someone over the age of 18. Having a robust and well-known photo ID policy also discourages minors from trying to order alcohol deliveries. Your ID should only ever be scanned via the Delivery person’s Uber Eats app.

When scanning your evidence of age document, an image of your ID will be collected by Uber Eats for regulatory compliance purposes, including to verify your age. Information in the image will be extracted by our contracted service provider and securely shared with Uber Eats. When data is manually input into the Uber Driver app, the data stored will be the name on the ID, the date of birth and expiration date.

The data will be stored in the United States and processed per Uber’s Privacy Notice. The information extracted from the scanned ID image will be encrypted, as per Uber's privacy and information security program. This information is used for regulatory compliance processes, including to help ensure the customer is of legal drinking age. The image itself will be deleted from Uber's systems shortly after the information is extracted.

Unfortunately this is not an acceptable proof of ID.

Under the Liquor Control Reform Act 1998, acceptable evidence of age documents are:

• Victorian Learner’s Permit
• Australian Driver’s Licence
• Proof of age card or an equivalent from another state or territory of Australia
• Keypass card
• Australian or foreign passport

If you are unable to produce a government approved ID, the delivery partner will not be able to leave the alcoholic items with you. The delivery partner will return the goods to the store.

In order to receive an alcohol order through the Uber Eats app, you will be required to present a government approved proof of age document showing that you are 18 or over. If you are unable to produce a government approved ID to be photographed by the delivery partner, the delivery person will not be able to leave the alcoholic items with you. The delivery person will be directed via their Uber Driver app to return the goods to the store.

We are committed to ensuring that alcohol that is ordered via the Uber Eats app is not delivered to minors. We believe that having a consistent and clearly communicated policy that all consumers must present valid ID, and verifying age using this ID verification technology, is the most effective way to ensure alcohol is not delivered to minors. This approach sets the standard for how safely alcohol can be delivered.