Last month, we made a commitment to 180 Days of Change for drivers, a company-wide effort designed to meaningfully improve the driver experience. We started with what drivers and delivery partners told us matters most: earnings, including tipping.

But a better earnings experience was only the beginning. Our commitment to change continues, and we sent this email to drivers a moment ago announcing support that’s faster, friendlier, and available on a driver’s schedule.

From a quick phone call to speedier paperwork to in-person visits — our goal is to be there for drivers, whenever and wherever they need us.

We’re just getting started, and we couldn’t be more excited to share what’s next in these 180 Days of Change.