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Your quick-start guide to the Uber app

Learn how to complete common tasks in just a few taps

Get to know the Uber app

Forgot your password? Want a receipt? Need help? You can use the menu in the top left of the app for all this and more.

Managing your account

If you forgot your password or can’t sign in to your account, you can find answers and get help in the ‘Account and Payment’ section.

Help is always here

The in-app help section is full of tips, tricks and answers that will help you resolve the day-to-day issues you might run into.

Reviewing past trips

If a trip goes less smoothly than it should, we’re here to help. Tap 'Your Trips' to request a refund, query a charge or report other issues. You can also review your route, check the price, get a receipt, and more.

Payment options

It’s easy to review, add and remove payment methods in the ‘Payment’ section. You can also redeem promo codes and vouchers, plus more.

All your safety tools in one place

Visit the in-app Safety Center to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.

Certain requirements and features vary by country, region, and city.