Head of Global Marketing Operations

About the Role

As the Head of Global Marketing Operations you will play an integral role in ensuring the successful execution of Uber marketing strategy. You will work closely with the marketing leadership team to identify and find solutions to marketing obstacles, drive operational efficiency, foster effective communication, and provide strategic support. The ideal candidate is a highly self-directed operator with a proven record of leading and managing cross-functional teams, running high-stakes projects and generally function as marketing’s Swiss Army knife. You will wear many hats, will need to be comfortable with ambiguity and thrive in fast-paced environments.

What You’ll Do

• Lead strategic, cross-functional projects to address ambiguous, open-ended opportunities across marketing, media and operations
• Own and drive marketing department day-to-day operations, including planning cycles, rhythm of business motions, and resource optimization
• Increase marketing efficiency and impact globally by building systems and frameworks, guiding project prioritization, aligning cross-functional stakeholders, and defining metrics to measure performance and ROI.
• Identify and address gaps in our operations and organizational structure to help us move faster while increasing rigor. Evolve team structures, workflows, and governance models that support sustainable growth across products, geographies, and buyer types.
• Drive organizational alignment by communicating strategy across the organization and by bringing together key stakeholders to align on key decisions, bringing well-researched recommendations.
• Act as a trusted advisor to the marketing leadership, supporting cultural, operational, and strategic initiatives and transformation

Basic Qualifications

• 10+ years in relevant work experience ideally in marketing operations
• Strong team player with excellent EQ who’s comfortable collaborating with and managing a diverse set of stakeholders
• Exceptional organizational and project management skills, with a track record of managing cross-functional initiatives
• Demonstrated success supporting and collaborating with senior and C-level executives, including strategic thought partnership and discretion
• Bachelor’s degree

Preferred Qualifications

• Experience in Chief-of-Staff role
• Organized critical thinker - your project plans are always detailed, up to date, and digestible, and you’re comfortable setting and holding people accountable to deadlines
• A motivated and highly self-directed individual who can thrive in an intense, constantly shifting, ambiguous environment.
• A flawless executor who gets satisfaction from making things happen

For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.