Head of Transformation (S&P)

About the Role

The Head of Transformation is a key leadership role within the LatAm CommOps Organization, responsible for enabling and accelerating the region’s tech transformation in customer experience. This role will play a crucial part in ensuring the successful implementation of global technology programs by localizing and operationalizing them through standardized methodologies across lines of business, while leveraging a data-driven approach to identify, size, and address opportunities.

As a champion of change, this leader will spearhead efforts related to GenAI deployment, insights generation, cross-functional alignment, and change management across regional and global stakeholders. This position demands an exceptional ability to translate complex strategic initiatives into scalable, measurable impact across multiple geographies and stakeholder groups.

The ideal candidate will have strong business acumen, experience with large-scale tech deployments, and a proven ability to influence senior stakeholders. They will be comfortable navigating complex environments, bringing structure to ambiguity, and driving alignment across tech, product, and operations teams.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.