Senior Account Manager, Grocery & Retail

#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About The Team

Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. We own the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... Many of the opportunities and challenges we face are new for Uber and require creative solutions that cater to different customers, but we’re able to solve them because we care deeply #BuildwithHeart.

About the Role

In this role, you’ll truly drive business growth and innovation by managing our large Grocery & Retail partner groups in Japan and expanding our business together in mutually beneficial ways. A successful account manager deeply understands our merchant partners; builds strong relationships with decision-makers and influencers throughout the organization; and effectively identifies and capitalizes on opportunities to improve core business metrics for our merchants and for Uber Eats.

Your Impact in Role:

1. Driving partners' delivery business by;
2. Building a joint business plan and own execution.
3. Work with cross-functional teams to provide partner feedback to create a seamless UE experience for all involved parties
4. Build relationships with top-tier partners

The Experience You’ll Bring:

1. Native-level proficiency in Japanese.
2. Business-level proficiency in English.
3. Expertise in stakeholder management and cross-functional collaboration.
4. Strong data-oriented approach and strategy-building skills.
5. Experience in/with the retail industry, preferably in the grocery, pharmacy, and convenience sectors.
6. Action-driven and self-starter mindset.

Preferred Qualifications

1. SQL knowledge
2. Team management experience

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.