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Treat everyone with respect

We believe that everyone should feel supported and welcomed. That’s why we’ve created standards on physical contact, sexual assault and misconduct, threatening and rude behavior, unwanted contact, discrimination and property damage.

Physical contact

Don’t touch strangers or anyone you just met while using any of Uber’s apps. Touching, hitting, hurting or otherwise intending to hurt anyone is never allowed.

Sexual assault and misconduct

Sexual assault and sexual misconduct of any kind is prohibited. Sexual assault and misconduct refers to sexual contact or behavior without explicit consent of the other person.

Personal space and privacy should be respected. The following list provides examples of inappropriate conduct, but is not exhaustive.

  • Behaviors and comments that could make people feel uncomfortable are not acceptable. Examples include nudges, whistles and winks. Don’t touch or flirt with people you don’t know.

  • Certain conversations that could be perceived as harmless can be offensive. Refrain from making comments on appearance, perceived gender identity, or sexual orientation. Refrain from asking unrelated personal questions, such as, “Are you in a relationship?” Avoid discussing your own or someone else’s sex life, using explicit language, using explicit language or making jokes about sex.

  • Uber has a no-sex rule. Sexual contact is prohibited while using the Uber apps, including during a trip or on a delivery. Learn more here

Threatening and rude behavior

Aggressive, confrontational, or harassing behavior is not allowed. Don’t use language or make gestures that could be disrespectful, threatening or inappropriate. It may be a good idea to stay away from personal topics that can potentially be divisive, like religion and political beliefs.

Unwanted contact

Contact should end when the trip or delivery is complete, unless there’s a legitimate reason such as returning a lost item. For example, texting, calling, social media contact, visiting or trying to visit someone in person after the trip or delivery has been completed is not allowed.

Discrimination

You should always feel safe and welcome. That’s why we don’t tolerate conduct determined as discriminatory. Do not discriminate against someone based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion or sexual orientation.

Property damage

Damaging property is never acceptable. Some examples include damaging the car, bike scooter or other mode of transportation requested through the app; breaking or vandalizing a phone or tablet; intentionally spilling food or drink; smoking in a car; or vomiting due to excessive alcohol consumption or otherwise. If you damage property, you’re responsible for the cost of cleaning and repair fees, outside of normal wear and tear.