The Uber DC team is bursting at the seams! Our rapid growth (and new Uber roles on the team!) means we need more people power to keep the Uber wheels rolling. Are you up to the challenge? Click on the job titles below to learn more and apply to join the Uber team in DC!
Job Title
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. We’re a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward delivering an awesome experience for our users is critical to our success, and we’re looking for an analytical rock star with a core focus in marketing efficiency to help bolster Uber’s brand presence in the DC area.
The right person will be comfortable in an “all hands on deck” environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing Uber to the masses.
APPLY HEREUber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. We’re a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward delivering an awesome experience for our users is critical to our success, and we’re looking for a Community Manager to dominate marketing efforts for our team.
APPLY HEREAt Uber, amazing service is our core. We’re a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We’re looking for a community support all-star to take charge of delivering great customer service – someone who will take ownership of a city and make sure that we are maintaining a speedy response time and high quality responses for our users; someone who is a creative problem solver and wants to help scale a fast-growing support team at one of the fastest growing companies of all time.
Community Managers are all about helping and educating. You take upset riders and drivers and turn them into our strongest evangelists, and you’re always looking for unique and exciting ways to solve problems. You’ll be ensuring that issues are resolved promptly and effectively, and are eager for the opportunity to grow into a team leader while scaling stellar support.
APPLY HEREThe Operations & Logistics Manager role is a unique opportunity to help drive growth through the optimization of our growing number of fleet partners, and I/O drivers. This is a critical role as it directly correlates to continually improving the rider experience through greater availability while minimizing costs. This data-driven role calls for a rare combination of analytical thinking & interpersonal ability to manage partnerships.
This is an intense business side startup role & this person will work closely with our engineers and product team in San Francisco to monitor driver behavior and ensure efficiency through asset utilization, product improvement and supply-chain management. This role will have direct responsibility for the growth of Uber in the DC market.
APPLY HEREThe Operations Manager (Product & Process Management Focus) role provides a unique opportunity to drive growth through the optimization of our partner management tools and processes. This specific role demands a strong background in product management, process improvement, analytical thinking & as well as the technical chops to build tech solutions when necessary.
This is an intense business side startup role. This person will work with the local DC team and San Francisco Operations Specialists & Engineers to ensure quality of the system and promote efficiency through product communications, physical/remote process improvement, and driver-partner support systems.
APPLY HEREThe Operations & Logistics Manager (SQL/Data Analytics Focus) role provides a unique opportunity to drive growth through the optimization of our growing number of fleet partners and independent operator partners. This specialized Operations role requires a combination of technical (SQL) and business experience (applied economics / statistics) for the purpose of improving availability and minimizing costs.
This is an intense business side startup role. As a member of the local DC operations team, this person will work with the team and San Francisco Operations Specialists to monitor driver behavior and ensure efficiency through scheduling, asset utilization, and driver incentive programs. This role will have direct responsibility for the growth of their business.
APPLY HEREAt Uber, amazing service is our core. We’re a game-changing startup, providing quality, on-demand car requests (Benzes, town cars, etc.) from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We’re looking for a community support all-star to take charge of customer satisfaction.The right person will be comfortable in an “all hands on deck” environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing UberLOVE to our users.
NOTE: This role is based out of our fabulous Uber DC office. Pittsburgh local knowledge is strongly desired.
APPLY HEREAt Uber, amazing service is our core. We’re a game-changing startup, providing quality, on-demand car requests (Benzes, town cars, etc.) from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We’re looking for a community support all-star to take charge of customer satisfaction. The right person will be comfortable in an “all hands on deck” environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing UberLOVE to our users.
NOTE: This role is based out of our Uber DC office. Baltimore local knowledge is strongly desired.
APPLY HERE
Not the job for you, but know someone that would be a perfect fit? Let them know Uber is hiring, and maybe they’ll share their perks with you!
MEET SOME OF THE PEOPLE WORKING FOR UBER IN DC:
Meet Rachel Holt:
- Education: Amherst College, BA (2005), Stanford GSB, MBA (2010)
- Work History: Bain and Company, Associate Consultant and Senior Associate Consultant // MLB Advanced Media, Manager New Media (6-month externship from Bain) // Clorox, Associate Marketing Manager
- Currently: East Coast Regional General Manager, formerly DC GM
- Favorite Project: Launching DC – we started with a team of three, with no partners and only a handful of riders in the city who even knew what Uber was. Really quickly we were able to develop a real and fast growing business. It was amazing to build something from scratch and watch Uber spread through the city like wildfire.
- Fun Fact: I’ve taken nearly 1000 Uber rides over the past 3 years!
Meet Erik Weber:
- Education: Transylvania University, BA in Math & Political Science (2007), Morehead State University, Masters in Public Admin (2009)
- Work History: Program Analyst, Federal Transit Administration // Visiting Fellow in Marketing & Planning, Transit Authority of River City (TARC)
- Currently: Senior Operations Manager DC, formerly Driver Operations Manager DC
- Favorite Project: Analyzing a month’s worth of data to determine most common trip starting and ending points and using that data to build a city knowledge guide module for new partners.
- Fun Fact: I’m one of three German speakers in the Uber DC office.
Meet Amber Rinehard:
- Education: Syracuse University, BS (2009)
- Work History: Global Community Manager, Text100 Public Relations // Account Executive & Digital Strategist, Text100 Public Relations
- Currently: Senior Community Operations Manager DC, formerly Community Manager DC
- Favorite Project: There are so many of them that it’s hard to choose just one! One of the most fun things I participated in was walking in the Capital Pride parade in DC with some of our team. We wore rainbow tutus and threw neon Uber tanks out to the crowd. People were going nuts – we felt like rockstars!
- Fun Fact: I held a LOT of odd jobs in order to pay my way through college – bagging groceries, making waffles in the dining hall, managing an ice cream stand, selling t-shirts at the New York State Fair, running a local farmer’s market, and even doing marketing for an online target shooting game. It’s safe to say I’ve never been afraid to work hard or get my hands dirty – and that’s proven to be quite useful here at Uber!
Meet Spencer Fertig:
- Education: Georgetown University, BA (2011)
- Work History: Equity Capital Markets Analyst, Morgan Stanley
- Currently: Driver Operations Manager DC
- Favorite Project: Revamping East Coast uberX onboarding process to double weekly onboardings with less than half the prior resources.
- Fun Fact: I’ve been to over 15 Bruce Springsteen concerts.
