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Additional information about the changes to your Service Agreement

1 November 2018 / New Zealand
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We recently reached out to let you know that from 1 December 2018, delivery partners will contract with an entity based here in New Zealand [Portier New Zealand Ltd] for Uber Services. According to our records, you are not registered for GST and the below information applies to you. If this is incorrect, or your GST status has changed, please contact Uber support immediately and ignore the below.

These changes are summarised below:

What this means for you

  • GST will be applied to Uber Eats service fees on your invoice. Your service fee will remain the same at 10% and will now be inclusive of GST. Uber’s invoice to you will now show 8.70% + GST.
  • New agreement. To continue using the Uber app after 1 December, you will be required to accept a new agreement in the app reflecting the new Uber Eats entity (Portier New Zealand Limited).

What does this look like in practice?

To help illustrate the change, we have set out an example below of how this change would normally impact a delivery partner who has confirmed that he or she is not registered for GST. This example is based on a $10 Total Fare for a partner who currently pays a 10% Service Fee. To keep the example simple, any other fees that may apply (such as the Booking Fee) have been excluded:

BEFORE 1 December 2018 FROM 1 December 2018
Trip Breakdown
Total Fare  $10.00 Total Fare  $10.00
Uber Service Fee (ex GST)-$1.00 Service Fee (ex GST)-$0.87
GST on Service Fee  $0.00 GST on Service Fee-$0.13
Delivery Partner Net Revenuea  $9.00 Delivery Partner Net Revenuea  $9.00
GST Return
Delivery Partner Gross GST Liabilityb  $0.00 Delivery Partner Gross GST Liabilityb  $0.00
Delivery Partner GST Input Credit  $0.00 Delivery Partner GST Input Credit-$0.00
Delivery Partner Net GST Liability  $0.00 Delivery Partner Net GST Liability $0.00
Delivery Partner Outcome  $9.00 Delivery Partner Outcome $9.00

The total amount received after the Service Fee is deducted.
The net GST liability payable to the Inland Revenue Department (after reporting GST on the Total Fare and claiming a GST credit on the Service Fee).

Frequently Asked Questions

It’s understandable that you might have questions about this change, and how it impacts your circumstances as an individual. We’ve included an FAQ below to provide more clarity around any questions you might have.

Posted by Uber

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