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Additional information about the changes to your Service Agreement

1 November 2018 / New Zealand
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We recently reached out to let you know that from 1 December 2018, driver partners will contract with an entity based here in New Zealand [Rasier New Zealand Limited] for Uber Services. According to our records, you are not registered for GST and the below information applies to you. If this is incorrect, or your GST status has changed, please contact Uber support immediately and ignore the below.
These changes are summarised below:

What this means for you

  • GST will be applied to Uber service fees on your invoice. You are not GST registered, which means the fees that Rasier New Zealand charges you will now have a 15% GST component added to them.
  • Your Service Fee will remain at 28%: Your service fee will remain the same at 28% including GST, but Uber’s invoice to you will now show 24.35% + GST.
  • New agreement. To continue using the Uber app after 1 December, you will be required to accept a new agreement in-app reflecting the new Uber entity (Rasier New Zealand Limited).

What does this look like in practice?

To help illustrate the change, we have set out an example below of how this change would normally impact a driver partner who has confirmed that he or she is not registered for GST. This example is based on a $100 Total Fare for a partner who currently receives a 28% Service Fee. To keep the example simple, any other fees that may apply (such as the Booking Fee) have been excluded:

BEFORE 1 December 2018   FROM 1 December 2018
Trip Breakdown
Total Fare $100.00   Total Fare $100.00
Uber Service Fee (inc GST) -$24.35   Service Fee (ex GST) -$24.35
GST on Service Fee -$3.65   GST on Service Fee -$3.65
Driver Net Revenue $72.00   Driver Payout $72.00
GST Return
Driver Gross GST Liabilityb $0.00   Driver Gross GST Liabilityb $0.00
Driver GST Input Credit $0.00   Driver GST Input Credit $0.00
Driver Net GST Liability $0.00   Driver Net GST Liability $0.00
Driver Outcome $72.00   Driver Outcome $72.00

The total amount received after the Service Fee is deducted.
The net GST liability payable to the Inland Revenue Department (after reporting GST on the Total Fare and claiming a GST credit on the Service Fee).

Frequently Asked Questions

It’s understandable that you might have questions about this change, and how it impacts your circumstances as an individual. We’ve included an FAQ below to provide more clarity around any questions you might have.

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