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Safety and respect for all

Uber's Community Guidelines  

 

Our guidelines were developed to help make every experience feel safe, respectful, and positive.

Everyone who signs up for an Uber account across all of our apps, including but not limited to drivers, riders, delivery partners, Uber Eats users, merchants, and businesses using any Uber products, as applicable by jurisdiction, is expected to follow the guidelines. They also apply to interactions with Uber employees and contractors at Greenlight Hubs, through online systems or over the phone.

Additional guidelines for Uber Eats

In addition to following all of Uber’s Community Guidelines, see our standards for Uber Eats orders and deliveries.

The power of your choices

Millions of people have great experiences with Uber every day. These positive interactions help define who we are. Thank you for choosing to help make Uber a safe and welcoming community.

Your feedback matters

If something happens, whether it’s good or bad, we make it easy for you to tell us. Our team is continuously improving our standards, and your feedback is important so that we can take appropriate action and to keep our standards relevant as our technology evolves.

This page is meant as a resource to summarize Uber’s Community Guidelines. To read our Community Guidelines in detail, go here. Riders and Uber Eats users can access their terms of use here. Drivers and delivery partners can access their legal agreement with Uber here.

Not following any one of our Community Guidelines may result in the loss of access to your Uber accounts. This may include certain actions you may take outside of the app, if we determine that those actions threaten the safety of the Uber community, or cause harm to Uber’s brand, reputation, or business.