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Large Orders

How to handle

Occasionally, eaters order large quantities for gatherings with family or friends. Here are some steps you should follow if the order is more than you can handle.

Steps:

1. Check if the restaurant has informed Live Support of the large order.

2. If not, call Live Support at 800-852-6067 and explain the situation you are currently in.

3. Take as much of the order as you can manage. Live Support will dispatch another delivery partner to help you with the remainder.

Live Support: 800 852 6067

Live Support provides support to partners who require any form of assistance while delivering food. Live Support will advise how to handle certain situations during deliveries, along with documenting these situations for any future reference.

还有其他问题吗?

To contact us, simply tap Help in the Uber Partner app and select your issue from the menu. Alternatively, you can also get in touch by visiting help.uber.com on your browser.

OR

Feel free to drop by our Greenlight Hub at either UberHUB or Big Box, #02-12U.

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