Experience made better
by you for you
Thanks to your comments, we have introduced more improvements to give driver-partners a better Uber experience!
Share Trip Feature
Feel safer on the road with our new feature that allows you to share your trips with family or friends. Now they can know where you are on the map, anytime.
Spark interesting conversations and have a better experience with your riders by sharing a little bit about yourself inside the Driver App.
An easier way for riders to thank you for the things you do - big and small - making the Uber experience more enjoyable.
Track your accomplishments and receive badges for jobs well done. Open the app to track your achievements!
Because it’s the little things that count, expect a little surprise from us on your big day. Are you excited? We are.
Getting 5 stars in no longer just a good feeling. Each week, 100 driver-partners will be rewarded $50 for their 5-star service as a token of our appreciation.
Fairer Support Policies
Thanks to your feedback, we’ve revamped our support policies to be more open and fair to everyone. For instance, we’ve bumped up our lost & found token fee from $5 to $10, and raised our cleaning fee cap by 50% for uberX!
24/7 Phone & Weekend GLH Support
Drive anytime of the day and be confident that phone support is available 24/7 for any of your needs. If you need to visit the UberHUB, in-person support has also been extended to Saturdays.
You’ve let us know how annoying it is to fiddle with change. With improved Fare Rounding, your cash trips become so much more convenient and your fares will be easier to understand.
More feedback more changes!
Over 1,000 driver-partners have already let us know how we can improve. Have your say!