About the Role
The Customer Obsession team provides an end-to-end customer engagement platform for all Uber products: Ride sharing, UberEats, Uber for Business, UberHealth, UberFreight. We strive to provide world class customer support to our end-users: riders, driver-partners, restaurants, eaters, freight carriers, truckers, uber business partners and hospitals, by building and integrating a bespoke suite of tools for our Customer Service representatives.
Our product solutions contribute directly to profitability: helping Uber move towards sustainable growth, and revenue: retaining Uber customers to a healthier marketplace. Our ambition is to establish customer care as a competitive advantage and market differentiator in our industry.
An Engineering Manager at Uber is a leader in a particular problem domain. You will need deep knowledge in the business domain, ability to recruit key talent, setting long term vision and roadmap. We are looking for an experienced engineering leader who has deep knowledge in web technologies and large scale distributed systems . Do you dream about changing the world using your passion for engineering? Then you should apply to join our team. We are ambitious, engaged and excited about disrupting the transportation industry across the world.