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Language Manager - Arabic

San Francisco, CA,Program Management, Product

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About The Role

 

As a Language Manager for Arabic, you'll work closely with our Product, Brand, Marketing, Regional and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. You’ll be the main point of contact to manage the work completed by external vendors, ensuring that they have the tools and coaching needed to deliver high-quality content. You’re not averse to localizing high-visibility content yourself, but you also understand the importance of scaling your efforts to meet the needs of the growing business.

What You'll Do

  • Own and manage linguistic quality of digital & print assets from English into Arabic
  • Work with vendor resources to deliver localized content, handling high priority and high visibility content yourself
  • Dedicate time to perform LQAs of our apps & website
  • Use data to determine quality trends for your language and create action plans to address any systemic issues
  • Fix linguistic bugs and flag internationalization issues to the relevant product teams
  • Evangelize localization services with key stakeholders in both HQ and abroad
  • Continually update Style Guides and Glossaries for your language
  • Liaise between Uber product teams and Localization Program Management to recommend best practices for internationally-friendly product design
  • Travel to the region twice yearly to develop and maintain relationships with regional stakeholders
  • Own quality for more than one language as you grow in the role

What You’ll Need

  • Professional fluency in Arabic
  • B.A. in Translation, Linguistics, or similar field of study
  • Minimum 3 years of localization experience, preferably in the tech industry
  • Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.)
  • Experience managing Translation Memories, Glossaries, and Style Guides
  • Excellent written and verbal communication skills
  • Passionate about Uber and our mission

Bonus Points If

  • Master’s Degree in a related field

About The Team

At Uber, it’s essential that we maintain a close connection with users regardless of which language they speak. With millions of published words, communicating messages across 500+ cities in 70+ countries, we need your help to ensure that each word is carefully chosen to match the tone and voice of Uber. As an early member of our Localization Team, you'll have the opportunity to build the local roots of an expanding global brand.


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Uber 不但接納並尊重和支持個人差異,致力為我們的員工、產品和社會帶來莫大益處。Uber 以實際行動積極提供公平公正、人人平等的工作環境,並對此引以為傲。我們承諾提供平等的就業機會,不論種族、膚色、祖籍、宗教、性別、出生國家、性取向、年齡、國籍、婚姻狀況、殘障、性別認同或退役狀況。