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Central Operations Lead, Driver Access

Mexico City, Mexico,Central Operations, Operations & Launch

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

Lead the LatAm Central Operations Driver Access team, focused on everything related to getting drivers safely, in compliance and efficiently on the road.

 

What You’ll Do

 

  • Manage the team that designs and manages processes related to Driver Onboarding, Compliance, Driver Documents, Background Checks, Winback, New Channels, and more
  • Be the counterpart to the Product Access team, acting as a leader to help define the Access product strategy for the globe
  • Work closely with the territory teams of Latin America to understand local Driver Access problems that need regional solutions
  • Make the onboarding experience for drivers as safe and as amazing as it can be

 

What You’ll Need

 

  • BA/BS/Masters in Economics, Business, Engineering, or other quantitative focus
  • A motivating leader with 5+ years of experience building and leading high-performing teams
  • Minimum of 5 years of deep, hands-on management of functions that included combinations of the following: operations, growth, operational safety, operation compliance/management.
  • Data-driven decision mentality and sound business judgment through excellent analytical thinking and experimentation; knowledge of SQL is encouraged but not required.
  • Creative solutions-driven mindset, with an anything is possible attitude. An innate ability to think strategically
  • Self-starter mindset and determination
  • Passion for Uber's mission, our customers, and an evangelist for our brand
  • A collaborative partner who can bring together people of various backgrounds, skill sets, and areas of expertise to drive decisions and output
  • Strong communication and comfort sharing information formally or informally with senior audiences
  • This role will be based in Mexico City or Sao Paulo with a preference for Mexico City

 

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