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Product Manager - Tech Services

San Francisco, CA,Product Management, Product

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

As a Product Manager within the Tech Services organization, you will be responsible for the development and execution of high-quality Uber employee engagement powered by People and Talent technologies. You will be using best of breed technologies, system engineering, and customer-centric techniques to accomplish this at a global scale that has never been done before in the industry.  You will ensure the delivery of industry-leading People/Talent services as the business scales.

What You'll Do

 

  • Lead product and delivery software systems for Uber employees focused on employee engagement
  • Work closely with tech and business stakeholders to build efficient and scalable employee engagement via people technology (recruiting and people management)
  • Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team
  • Distill vision and strategy for the team, get all members of cross-functional team #superpumped.
  • Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and welcome critical feedback.
  • Drive cross-functional team to set qualitative objectives and quantitative goals
  • Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against the team and company goals. Requires challenging all members of the cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products, execution plans, and insightful talent analytics.
  • Collaborate with systems engineers, developers, and networking engineers
  • Make tradeoff decisions based on technical and business insights and experimentation
  • Monitor and measure launched products and feed insights back into product development process to drive growth
  • Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to Uber executives, employees to riders.

 

What You'll Need

 

This role demands a real passion for the customer, great technical depth, principled thinking, well-honed product judgment, a stubborn refusal to settle, bold innovation, a high design bar and a mentality of starting with the customer first and working backwards.

  • A computer science undergraduate degree or other engineering degree equivalent.
  • At least 3 years experience delivering highly successful and innovative technology platforms with your signature all over them.
  • Understanding and background in workforce, talent, and people technology tools and ecosystem is preferred.
  • Data-driven decision-making ability.
  • A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.
  • High standards across the board - from your own contributions to the people you work with to the products you work on.
  • Grittiness: You don't hesitate to take initiative and address something hands-on, you persevere when others give up.
  • Passion for Uber's mission and the company's hybrid technology / operations nature.
  • A deep desire to grow and learn.

 

 


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Uber 不但接納並尊重和支持個人差異,致力為我們的員工、產品和社會帶來莫大益處。Uber 以實際行動積極提供公平公正、人人平等的工作環境,並對此引以為傲。我們承諾提供平等的就業機會,不論種族、膚色、祖籍、宗教、性別、出生國家、性取向、年齡、國籍、婚姻狀況、殘障、性別認同或退役狀況。