About the Role
The Driver Growth Lead role for the Benelux (currently operating in all of the major cities in the Netherlands and Brussels) is a unique opportunity to further build and manage the core of what drives our business in one of EMEA’S key markets. You will play a critical role in, amongst others, balancing the needs of seasoned licensed drivers, those new to the profession, local and national licensing processes and third party vehicle providers. You will be an essential member of the Benelux leadership team (reporting into the Benelux GM) and together with the Marketplace Lead have end responsibility for all operational aspects of our Rides business and management of 2 operations managers in the Benelux Driver Growth vertical.
We are looking for someone who has experience building, continuously improving and running complex customer facing business processes, who's obsessed with tinkering and iterating to obtain operational excellence and ‘Uber’ quality throughout the customer's experience. Growth targets, product strategy, managing third party relationships, acquisition budget and team management all sit under your responsibilities. Growing our driver base is the most important lever for future growth of our Benelux business and revolves around attracting, retaining and winning back people to drive on the Uber platform. You will need to be comfortable moving fast, adapting to change, think innovatively, solve problems at scale and inspiring and leading talented group of Benelux Operations Managers. In addition, you will need to be comfortable working closely with cross functional and cross regional teams of experts and stakeholders to leverage the full scale and knowledge of Uber and achieve the optimal outcomes.
Finally, you should be excited by the opportunity to create such an efficient and good product, that there will be no need for anyone in our major urban areas to own a private car. Our ultimate goal is moving more people with less cars enabling the cities where we operate to take the space that cars take up and give it back to their citizens.