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Manager, User Experience (UX) Research, Driver

San Francisco, CA 的 Design

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

Uber Design Research is seeking an experienced manager to lead a group of researchers focused on our driver applications and services. Beneath our apps is an internationally diverse world of amazing cities, transportation logistics, market making, and interactions among drivers, riders, and businesses.

We're also here for personal reasons. We want to turn cities from grey to green. We aim to replace parking with parks.

 

If you're a great manager, comfortable in a high-velocity environment, and unafraid to push the limits, we'd love to talk with you.

 

Learn more about the Design Team and the work being done here https://www.uber.design

What you'll do

  • Lead a team of researchers to explore opportunities, generate product and service ideas, evaluate designs-in-progress, and conduct causal research to explain the behavior found in our massive data stores
  • Use your expertise to teach quantitative and qualitative methods
  • Guide team members to help them work effectively with product teams
  • Be a thought partner to help team members invent and pioneer research methods
  • Collaborate with Design, Product, Data Science, Engineering, and Marketing leaders
  • Focus on business goals to enhance the impact of your team's efforts

 

What you'll need

  • MS or PhD degree in Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field
  • 5 years of relevant experience in a product development research setting
  • Track record of demonstrating excellent command of research questions within a given domain and of technical tools for the analysis of data within that domain
  • Previous experience driving research programs that have had a lasting impact on product and design decisions

 

Bonus Points if

  • Previous experience conducting research in APAC, EMEA, LATAM, SEA, and working on products with global impact
  • Ability to fluently communicate in languages other than English
  • Previous experience identifying, onboarding, and managing external research, translation, transcription, and tools vendors
  • Willingness to travel in US frequently

 

About the Team

The Driver team is passionate about connecting with driver partners and suppliers to improve their experience around the globe. We work in a close team that collaborates with cross functional partners to deliver insights for short and long term problems. We’re looking for data driven, opinionated and passionate individuals who can bring our experience to the next level. Empathy for a global user base and ability to navigate complex, unprecedented situations are key skills for this role.


查看应聘者隐私声明

在 Uber,我们不仅仅是接受差异 - 我们会为之喝彩,提供帮助,以实现所有员工、产品和社区的利益。 Uber 以能提供公平机会而自豪,是一个倡导平权行动的雇主。 我们不分种族、肤色、血统、宗教、性别、国籍、性取向、年龄、公民身份、婚姻状况、残疾状况、性别身份以及退伍军人身份等,始终致力于提供平等就业机会。