Uber commitment to safety in South Africa
You deserve to be able to move safely. To look forward to the opportunities ahead. To be connected to people and places that matter most. Which is why we’re focused on your safety, from setting new standards to developing technology with the goal of reducing incidents.
Hygiene supplies in your next ride
As part of our Door-to-Door Safety Standard, we’re working on ensuring high standards of hygiene. This includes providing hygiene supplies like Lifebuoy Hand Sanitiser and Handy Andy hygiene wipes to drivers* so that you can feel safer on your next ride.
*While supplies last and subject to availability. Uber is not responsible for the products or services offered by other companies, and makes no claims about the effectiveness, medical or health benefits related to the use of such products or services.
How safety is built into your experience
Safety features in the app
Tap a button for emergency assistance. Share your trip details with loved ones. Our technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Building safer journeys for everyone
Count on 24/7 support and emergency assistance. Share your trip with loved ones. Our focus is on your safety, so you can focus on the opportunity.
“Every day, our technology puts millions of people together in cars in cities around the world. Helping keep people safe is a huge responsibility and one we do not take lightly.”
Dara Khosrowshahi, Uber CEO
Partnering to make a difference
Our commitment to safety goes beyond your ride. We have teamed up with leading experts—from public safety officials to anti-violence organizations—to help make roads and cities safer for all.
*Certain requirements and features vary by region and may be unavailable.