The Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we’re dedicated to helping you move safely and focus on what matters most.¹
Before anyone can drive with Uber in the US, they must complete a background check. Current drivers continue to be vetted every year.
All drivers are screened
Before anyone can drive with Uber, they must undergo a multi-step safety screen. Screenings check for issues including, but not limited to, driving violations, drinking- and drug-related offenses, and violent crime.
We proactively rerun driving and criminal history checks every year following each driver’s initial check to ensure that they continue to meet our standards.²
We use technology that proactively fetches new criminal offenses using several sources. We’re notified if a new offense involving an active driver is identified, then we review these offenses to make sure the driver is still eligible to drive with Uber.
People who drive with Uber are periodically asked to take a selfie, which we match against their on-file identification to help ensure that the right driver is behind the wheel.
您可以使用车主端中的紧急援助按钮呼叫 911，获得必要的帮助。车主端会显示您的位置和行程详情，因此，您可以将相关信息迅速分享给 911 指挥中心。在美国的指定城市，在您拨打紧急电话时，这些信息会自动分享给应急服务机构。
Access the Uber app’s safety features all in one place whenever you’ve requested a ride with Uber.
All rides on the Uber platform are tracked by GPS.
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app notices such events, we’ll check in on you and offer resources to get help.
On Trip Reporting
If you feel unsafe while on a trip, you can immediately and discreetly report it to Uber. A member of our Safety Team will reach out for support shortly after the trip.
Leading auto insurance providers like Allstate, Farmers®, Liberty Mutual, and Progressive help protect you in the event of a covered accident.
¹Certain requirements and features vary by region and may be unavailable.
²Annual driving history reruns do not apply in NYC. Annual screening processes are dependent on open, operational courthouses. Due to COVID-19, this may not be the case and recurring checks may be postponed.