打造更安全的体验
车主端利用技术让您与亲友、优步团队和应急服务机构保持紧密联系，陪伴您安心前往更远的地方提供接送服务。
保障您的安全是推动我们前进的动力
我们在各个环节落实安全保障，因此您可以安心地在夜晚开车接单，告诉亲友您的行程信息，并在发生意外时迅速求助。¹
紧急援助按钮
如有需要，您可以使用应用内的紧急援助按钮呼叫相关机构，寻求帮助。您的位置和行程信息会显示在车主端内，因此您可以迅速将其分享给应急服务机构。
全天候应急支持
优步的客服人员接受过应急响应培训，可为您提供全天候服务。
关注我的行程
亲友可以追踪您的行程路线，并在您抵达目的地时收到通知。
双向评分
您的反馈对我们十分重要。我们会记录低评分行程，为了保障优步社区的安全，还可能会移除某些用户。
匿名联系
借助手机号码匿名技术，您可以通过乘客端给司机打电话或发短信，以传达重要的行程详情，而无需分享个人信息。
GPS 追踪
所有优步行程都实施全程追踪。发生问题时，系统可以提供相关行程记录。
RideCheck
RideCheck 利用传感器和 GPS 数据，帮助检测偏离既定路线的异常行程或疑似碰撞事故。如果优步应用向我们发出此类事件的提醒，我们会及时联系您并询问情况，然后为您提供相关帮助。
联系安全客服代表
您可以在每次行程中通过电话或短信联系 ADT 安全客服代表。只需轻触安全盾图标并选择“联系安全客服代表”。
录音
如果您担心自己的安全，可通过应用进行录音。只需轻触蓝色盾形图标，即可打开安全工具包，并访问“录音”选项。
安全工具包
Visit the in-app Safety Toolkit to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.
紧急联系人
在优步应用中创建紧急联系人列表。如发生严重事件，客服无法联系到您时，将与紧急联系人联络。
Verify Your Pin
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Advanced In-App Navigation
Our improved in-app navigation suggests fewer left turns and provide notifications when approaching uncontrolled intersections, where the cross traffic doesn’t stop to help you drive with confidence.
行车记录仪
Install and register an inwards and outwards-facing dash cam, and you will be notified that your trip will be recorded.
Driving Alerts
Our app will provide notifications to help you deliver comfortable rides.
Driving Hour Limits
To reduce fatigue risk, you will be automatically disconnected from the Uber driver app after driving for the maximum allowable hours. After you have taken your break, your driving time will reset and you’ll be able to go back online to receive new ride requests.
安全客服代表实时提供帮助
我们与 ADT （美国最值得信赖的家庭安保品牌）建立了合作伙伴关系，您现在可以直接在应用中获得安全客服代表提供的实时帮助。
如果您在行程途中担心自己的安全，但没有遇到紧急情况，可以轻触安全盾图标，选择“联系安全客服代表”，通过电话或短信联系专业 ADT 客服代表，让他们为您提供帮助。如果情况升级，ADT 可以为您致电 911。
在您需要时提供紧急帮助
如果在使用优步乘客端乘车出行期间想要寻求应急帮助，您可以通过安全工具包中的应用内紧急援助按钮拨打 911。
您的实时位置、车辆信息和车牌号都会显示在乘客端上，因此，您可以迅速将这些信息分享给 911 紧急调度员，以便更快获取帮助。在越来越多的美国城市，系统会将此类信息自动提供给紧急调度员。
若对第三方造成伤害或损失，只要在受保范围内，您即可享有至少 $100 万的保险理赔。
Your car, whether an accident was your fault or not, is covered up to the cash value of your vehicle subject to a $2,500 deductible.³
Depending on the law of your state, Uber may maintain extra coverage for you and your riders.⁴
汽车保险为您提供保障
Leading auto insurance providers—like AIG, Farmers®, Liberty Mutual, and Progressive—help protect you and your riders if anything happens.
保障您与家人的保险方案
合作车主人身伤害保险是由我们的合作伙伴 Aon 提供的可选保险计划。⁵这是一种补充保险，每英里保费不到 3 美分，有助于尽量避免受保范围内的事故给您和家人造成财务影响。⁶
道路安全，有您的一份功劳
要营造和谐的道路氛围和安全的城市环境，您的付出至关重要。
¹Certain features vary by region and may be unavailable.
²Amounts and types of coverages are different for drivers who drive Uber's commercial services such as Uber Black, Uber Black SUV, and Taxi.
³Deductible amount effective 3/1/2021. Certain vehicles offered through the Vehicle Marketplace are subject to a $1,000 deductible. Comprehensive/collision coverage is contingent on the driver maintaining such coverage on the driver’s personal auto policy.
⁴Depending on the law of your state, Uber may maintain extra coverage for you and your riders, including one or more of the following: Coverage for you and your riders for injuries in a hit-and-run or an accident caused by an uninsured or underinsured driver; Personal injury protection, including medical expenses and lost wages for you and your riders, no matter who’s at fault; Medical payments coverage for you and your riders, no matter who’s at fault. The insurance coverages and limits maintained by Uber, including uninsured/underinsured ("UM/UIM"), vary by state and have changed over time. Uber maintains UM/UIM for rideshare in states where it is required by law. Uber does not maintain UM/UIM for rideshare or delivery in every state. View more details on insurance currently maintained by Uber in your state for ridesharing by accessing Certificates of Insurance here. Optional Injury Protection insurance, which provides similar benefits to UM/UIM, is available to rideshare drivers and delivery drivers in most states. Find out more about Optional Injury Protection insurance here. Riders may have UM/UIM benefits available to them through their own insurance.
⁵Not available in all states.
⁶Except for Missouri where Optional Injury Protection is offered for less than 4 cents per mile.
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