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Driving at Columbus Metropolitan Airport (CSG)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Airport regulations

  • The Uber vehicle decal (trade dress) must always be displayed on the front passenger windshield facing outward. Driver-partners can obtain this Uber decal by mail by using this form.

Pro tips

  • Driver cancellations: Trip cancellations can take away from the great Uber experience that both riders and driver-partners expect. Please remember that driver-partners who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the Uber Driver app.
  • Ground transportation and airport security staff: Airport rules are as important as traffic rules. Airports expect Driver-partners to follow the instructions of the airport staff.

Pickups at the airport

It’s easy to receive trip requests from riders leaving the airport.

Based on feedback from CSG please be mindful of:

  • Waiting in the areas in and around airport grounds, but avoid loitering at the terminal curb.
  • Respecting the waiting areas of taxi or shuttle operators.
  • Meeting your rider in their selected pickup location.
  • If the airport is crowded, consider contacting your rider using the Uber driver app to confirm their exact location.

Dropoffs at the airport

At CSG, riders can be dropped off at the departures drive at either the Commercial Passenger Terminal or the General Aviation Terminal.

Staging information