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Information for driver-partners

Rock Springs Sweetwater County Airport

When driving at RKS, Learn how to receive these trip requests and get in on the action.

专业建议

  • Driver cancellations: Trip cancellations can take away from the great Uber experience that both riders and driver-partners expect. Please remember that driver-partners who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the Uber Driver app.
  • Ground transportation and airport security staff: Airport rules are as important as traffic rules. Airports expect Driver-partners to follow the instructions of the airport staff.
机场接载

接收并完成从机场出发的派单的方法

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Waiting for requests

Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone”. You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.

The waiting area is located on the northwest corner of the parking lot in front of the terminal.

Some things to know about FIFO queues:

  • Proximity to the terminal within the FIFO zone does not create an advantage for driver-partners or move you closer to the top of the queue.
  • If there are no driver-partners in the FIFO zone, trip requests will go to Uber driver-partners in the area - outside of the FIFO zone - based on proximity and other factors.
  • You can lose your place in line if:
    • You go offline on your Uber driver app
    • You drive outside the FIFO zone
    • You do not accept multiple incoming trip requests in a row
    • You cancel multiple rides (if the rider cancels, you will remain at the top of the queue)

Picking up your rider

Once you accept a trip request, the pickup location at the airport is located curbside outside of the airport terminal.

Dropoffs at the airport

接收并完成前往机场的派单的方法

Uber is a reliable option for travelers heading to the airport.

Based on the operating agreement with the airport, riders can be dropped off at curbside outside of the airport terminal. If you’d like to receive a trip request afterward, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.

专业建议

关于机场行程的实用建议

1. 准备好车辆

机场的乘客可能都有很多行李,因此您可能需要清空后备箱,以便能装下全部行李。

2. 帮乘客装载行李

乘客可能需要一些时间才能将行李装入车中。 机场是非常繁忙的地方,因此,您的帮助可加快装载行李的速度,让乘客可更快到达目的地。

3. 确认乘客身份

询问乘客姓名之后再开始行程,这样可以确保您接载的人员准确无误。

4. Checking the arrivals schedule

Checking the arrivals schedule at Rock Springs Sweetwater County Airport can help you maximize your earnings with information about when flights will be landing at the airport and when it will be busiest. See RKS ARRIVALS SCHEDULE

5. Making music optional

While tunes are nice to cruise to, riders may prefer silence after an early morning or late night flight. Asking them what they prefer can go a long way and help provide a great experience!

开始在优步平台接单赚钱