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通过 Uber Eats 优食应用提供派送服务


  • 通过本视频,您可以了解:

    • 获知与顾客见面地点的方法
    • 送餐期间获取帮助的方法


When you’re ready to deliver, you can go online in the Driver app. The app will surface available delivery requests near you. You can tap to accept.

The restaurant will be expecting you, but you can let the staff know you're there to pick up an order from the Uber Eats app. Delivery people have told us they match the name and the order number in the app with the order to confirm they have the right one before leaving the restaurant.

Locating your customer




How to use the app for pickups

  • 在餐厅等候


  • Getting delivery details in the app

    Once you arrive at the delivery location, the app will give you details that the customer has provided, such as intercom and floor numbers that will help you locate them.

  • Phone service

    The app will work best in areas of your city where drivers and customers have cell service.

  • Incorrect delivery addresses

    If a customer contacts you with a different address than the one they entered in the app, you're free to accept or decline the request. If you can and want to deliver the order to the new address, you can call our Support team for assistance. Otherwise, if you decline to deliver to the new address, you can dispose of the order.



  • 使用保温袋有助于改善顾客体验,但除非您所在地区的法律要求如此,否则可以不使用。若骑自行车送餐,使用专用打包袋可能有助于保护食物免受颠簸和天气条件的影响。

  • Yes, as long as the Uber Eats platform is available in your area. To toggle between driving and delivering, tap the bar at the bottom of your screen. Tap the settings icon at bottom right to open Driving Preferences, then turn on Deliveries.