Community Operations is the organization responsible for building our customer service network. We strive towards developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community.
Help build programs and processes that define the way customers interact with Uber and have a positive impact on the cities we live in.
Design and implement support models and processes that are used by millions of riders and driver-partners every day.
Work alongside some of the most talented people in the industry.