Airport regulations
Per ITH regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that driver-partners may incur.
- When on airport property, the Uber driver app must be open at all times (driver-partners must not go Offline until completing a drop off and departing the airport area).
- The Uber sticker (trade dress) must always be displayed in the bottom passenger-side corner on the inside of your front windshield, facing outward.
- Loitering on the terminal frontage while waiting for passengers is prohibited.
Pickups at the airport
You may wait for riders at ITH, except for curbside at the terminal. You can wait in the Short Term and Long Term parking lots, which are free for the first 30 minutes. You can access these lots from Culligan Dr—the entrances are designated by the Blue signs marked “Parking”.
Picking up your rider
Once you accept a trip request, the pickup location at ITH you may pick up the rider at any part of the terminal curb.
Dropoffs at the airport
Based on the operating agreement with ITH, riders can be dropped off at their desired location in front of the terminal. Please do not wait for trip requests at the terminal after dropping off a rider.
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