Learn more about how we’re listening to riders and drivers, changing our company from within, and working with cities to improve transportation.
We’ve been listening to riders and drivers—and now we’re making changes across both apps to improve what matters most.
With new and experienced leaders and a new set of company norms to guide us, we’re putting people first.
We’re committed to being true partners to cities for the long term, and we’re proudly partnering with organizations that make a difference in our communities.
We want every ride of yours to be 5 stars, so we’re focused on improving where it matters: ride quality, safety, and pickups.
The only way to improve the Uber experience is by listening to you and taking action on your feedback. So we’re adding features, both large and small, that reflect your feedback, provide more driver support, and recognize quality service.
We're putting safety at the heart of everything we do. That's why we're introducing new features to give you peace of mind during your ride.
A great ride experience starts with a great pickup. Soon, we’ll roll out new features that make it easier for you and your driver to find each other, so you can get where you’re going faster.
At Uber, we’re always looking for new ways to help get you on the go. That’s why we’re introducing products to help make transportation more accessible and affordable than ever before.
From top to bottom, we’re changing how we do business so we can improve the services we provide to you and give back to the cities we serve.
Dara Khosrowshahi joined Uber as CEO in September 2017. From day one, he’s been making changes to steer Uber in a new direction.
In the past year, Uber has added new, experienced executives who are focused on improving every area of our business.
Do the right thing. Period. That’s just one of the new values that define how we work and the kind of company we want to be.
With more than 15 million rides a day, we have a responsibility to improve safety for everyone on our platform. So we’re committed to making all rides safer and being a part of the solution to the problem of sexual assault—starting with product and policy improvements.
Uber is dedicated to supporting and engaging the communities we serve, and that includes our commitments to sustainability, safety, diversity, inclusion, and accessibility. To learn more, visit our Community Hub.
Uber partners with Meals on Wheels to help drive out hunger for seniors across the US by organizing volunteers and donating rides, meals, and care packages.
Since 2014, Uber and Mothers Against Drunk Driving have partnered to raise awareness of the dangers of impaired driving and to help make the roads safer for everyone through local engagement and national awareness campaigns.
Over the next 3 years, we’re dedicating $3 million to support organizations working to bring more women and underrepresented people into tech. Some of the programs we’re supporting include: Code.org, Girls Who Code, SMASH, Technovation, and BUILD.
Drivers are at the heart of Uber. That’s why we’re committed to improving our relationship with drivers, and delivering the best possible experience for them, in 2018 and beyond.
In 2017, drivers spoke and we listened—the result was 180 Days of Change, where driver feedback inspired 38 new features and improvements, including in-app tipping, 24/7 phone support, and more.
This year, we’re delivering an all-new driver app that was built with and for drivers. After months of research and 100,000 test trips, we built an app that helps to meet driver needs on every part of their journey.
Our employees are working hard to move Uber forward—and we’re excited to introduce some of the friendly and talented faces who are working on behalf of riders and drivers every day.
Over the course of four years with us, Emanette has worked in two different countries and three different offices. She’s helping to move us forward by providing a unique and global point of view with her to work everyday.
Meet Meena—she’s moving us forward by providing strategic guidance on how to advocate for women around the world.