Driver screening
Everyone who drives with Uber is screened before their first trip. In addition, Uber reruns these driver screenings* every year and uses technology to look for issues in between. It’s part of our commitment to help keep you safe when you request a ride with Uber.
Drivers are background checked before their first trip
Prospective drivers must undergo a multi-step safety screen that checks for issues including, but not limited to, driving violations, impaired driving, and violent crime.
Ongoing checks are built into the Uber platform
We use technology that proactively obtains criminal offenses from a number of data sources. If an offense involving an active driver is identified, we’ll review these notifications to determine whether they’re still eligible to drive with Uber.
Drivers must pass an annual check to continue accessing the app
Uber proactively reruns driving* and criminal history checks every year to ensure that drivers continue to meet our standards.
Assuming someone else’s identity is prohibited
Drivers are periodically asked to take a photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.
We enforce our Community Guidelines
Uber reviews all reports submitted to our Support team. Not following any of our guidelines may result in the loss of access to your Uber accounts.
Your feedback helps create a safe and respectful community
A high rating recognizes people’s efforts, while a low rating can provide helpful feedback. And repeated low ratings can result in deactivation.
The information on this page only applies to drivers using Uber in the 50 US states and Washington, DC.
*Annual driving history reruns do not apply in NYC. Annual screening processes are dependent on open, operational courthouses. Due to COVID-19, this may not be the case and recurring checks may be postponed.
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