When driving at TUS, Learn how to receive these trip requests and get in on the action.
Per airport regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that driver-partners may incur.
When you drive into the Designated TNC Airport Waiting Area, you'll automatically be placed in queue for the next airport pick-up request.
The queue is first-in-first-out (FIFO). This means the person who has been waiting in the queue the longest will receive the next pick-up request per vehicle type requested by rider. Your location in the Designated TNC Airport Waiting Area will not affect your place in the queue.
If you need to go offline or drive outside of the Designated TNC Airport Waiting Area for any reason, please be aware that you will lose your spot in the queue. To be fair for all driver-partners, if you come back online or drive back into the Designated TNC Airport Assignment Area after leaving you will be placed at the back of the queue. And don't worry, if a rider cancels their trip, you will still remain at the front of the queue.
While waiting for a trip request, please keep in mind that you'll need to obey traffic laws and parking signs. Drivers who use the Uber platform are expected to follow the rules of the road and all applicable traffic laws, including airport Rules and Regulations and parking restrictions at all times. You are responsible for handling incidents resulting in violations of those rules.
When a rider requests a pickup, you will be notified of the terminal and door where the rider is located.
Uber is a reliable option for travelers heading to the airport.
Based on the operating agreement with the airport, riders can be dropped off at their requested terminal on the departures level. If you’d like to receive a trip request afterwards, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.
In order to receive pickup requests, you must be located in the designated TUS Waiting Area. Once you drive into the Terminal Area, you will not be able to accept new rides. Additionally, the agreement prohibits you from circling the Central Terminal Area.
NOTE: You may receive requests for the airport while not in the queueing zone in the event there are no eligible driver-partners in the zone at the time a rider requests.
*Waiting Area - Go south on Plumer Ave, west on Flight Line Dr, and take an immediate left at the Balloon Building, located at 7030 S Plumer Ave
Pickups must be made in the "Designated Pickup Area" (shown in the image), which is located at the far end of the upper level.
Pickup Area - Pickups are only to be done on the upper level. The pickup area is clearly marked with "Uber" signage.
1. Getting your car ready
Air travelers can have lots of luggage with them, so you may need to free up trunk space to fit it all in.
2. Helping with luggage
It may take some time for riders to load their luggage into your vehicle. The airport is a busy place, so an extra set of hands can speed things up and help get your riders to their destination faster.
3. Identifying your riders
Asking your riders for their names before starting a trip can ensure that you’ve picked up the right person out of the crowd.
4. Checking the arrivals schedule
Checking the arrivals schedule at Tucson International Airport can help you maximize your earnings with information about when flights will be landing at the airport and when it will be busiest. See TUS ARRIVALS SCHEDULE.
5. Making music optional
While tunes are nice to cruise to, riders may prefer silence after an early morning or late night flight. Asking them what they prefer can go a long way and help provide a great experience!