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Driving at T. F. Green Airport (PVD)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Pickups at the airport

How pickup requests work

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Waiting for requests

In order to receive an airport trip, drivers are required to be in the airport waiting lot. The designated waiting lot will appear in-app and is located at the corner of Post Road and Strawberry Field Road.

Some things to know about FIFO queues:

  • Your location within the FIFO Zone does not affect your position in the virtual queue.
  • When you’re in the FIFO Zone, you’ll be able to see your position in the queue and how many partners are ahead of you in your Uber Driver app.
  • You can lose your place in line if: you go offline on your Uber driver app, you drive outside the FIFO Zone, you do not accept multiple incoming trip requests in a row, or you cancel multiple rides (if the rider cancels, you will remain at the top of the queue).
  • Parking or idling at terminals or elsewhere on airport property is strictly forbidden and does not enter you into the queue. Doing this may result in a citation. Uber does not pay for citations issued to drivers for illegally parking at airports.

Picking up your rider

  • All airport pickups now occur at the designated area on the Arrivals level. Pickups no longer occur at the old location at Red Beam/Garage C. Riders will be instructed to meet you at the new location.
  • Once you arrive at the pickup curb, if you can’t find your rider, message or call them through your Uber Driver app to let them know where you are.

Dropoffs at the airport

Dropping off riders at T.F. Green Airport is easy. Simply follow the in-app instructions and drop your rider off at their desired terminal, on the departures level.

Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.

Staging information