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Driving at Eppley Airfield (OMA)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Airport regulations

Per airport regulations, Earners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that Earners may incur.

  • When on airport property, the Uber driver app must be open at all times (Earners must not go Offline until exiting the airport area).
  • We’ve instituted a special first vehicle in is the first one out (FIFO) system at Eppley Airfield. The FIFO system only works within the designated, geofenced area and Earners waiting elsewhere will not receive trip requests through the Uber driver app.
  • The Uber sticker (trade dress) must always be displayed on the vehicle’s windshield. Earners can obtain this Uber sticker at their local Greenlight Hub or fill out this form to receive one by mail.
  • No Roadway Recirculation. TNC Vehicle shall not recirculate on or loop around any roadways in the Geo-Fence Areas unless directed by Airport staff.
  • No Loitering On or Near Airport. No TNC Vehicle shall stage, wait or park in any other areas of the Airport other than the Designated TNC Staging Area(s). The airport has two designated TNC staging areas: (1) the North Cell Phone Lot located on the corner of Fort Court and Lockheed Court and (2) the South Cell Phone Lot located directly off of Abbott Drive at Abbott Avenue.

Pickups at the airport

It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.

Waiting for requests

Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone”. You will then be placed in a virtual queue where the first Earner to enter will be the first to receive a trip request.

Based on the operating agreement with the airport, the waiting area is located west of Abbott Drive.

  • Some things to know about FIFO queues:
  • Proximity to the terminal within the FIFO zone does not create an advantage for Earners or move you closer to the top of the queue.
  • If there are no Earners in the FIFO zone, trip requests will go to Uber Earners in the area - outside of the FIFO zone - based on proximity and other factors.
  • You can lose your place in line if:
  1. You go offline on your Uber driver app
  2. You drive outside the FIFO zone
  3. You do not accept multiple incoming trip requests in a row
  4. You cancel a ride (if the rider cancels, you will remain at the top of the queue)

Picking up your rider

Once you accept a trip request, the pickup point is located on ground floor of the parking garage. Follow Ride App Vehicle signs directing you to the pickup location on the left side of the garage.

Dropoffs at the airport

Based on the operating agreement with the airport, riders can be dropped off at Departures. If you’d like to receive a trip request afterward, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.