All day April 4 – April 9, Minneapolis-Saint Paul International Airport will be moving its staging lot to Lot B.
When driving at MSP, Learn how to receive these trip requests and get in on the action.
Beginning January 1, 2018, all driver-partners must have an airport license to receive airport requests.
Per airport regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that driver-partners may incur.
The Uber vehicle decal (trade dress) must always be displayed on the front passenger windshield facing outward. Driver-partners can obtain this Uber decal at their local Greenlight Hub.
Beginning January 1, 2018, all uberX, uberXL and UberSELECT partners must obtain an annual airport permit to receive airport requests. For more information, visit our permit guide.
Waiting for requests
Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone”. You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.
Some things to know about FIFO queues:
Picking up your rider
Once you accept a trip request, navigate to the pickup location for the requested terminal (see map below):
Uber is a reliable option for travelers heading to the airport.
Based on the operating agreement with the airport, riders can be dropped off at Departures. If you’d like to receive a trip request afterward, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.
Beginning July 9, partners are now able to use the App Based Staging Lot on Post Rd and Labelle Dr.
1. Getting your car ready: air travelers can have lots of luggage with them, so you may need to free up trunk space to fit it all in.
2. Helping with luggage: it may take some time for riders to load their luggage into your vehicle. The airport is a busy place, so an extra set of hands can speed things up and help get your riders to their destination faster.
3. Identifying your riders: asking your riders for their names before starting a trip can ensure that you’ve picked up the right person out of the crowd.
4. Checking the arrivals schedule: checking the arrivals schedule at MSP can help you maximize your earnings with information about when flights will be landing at the airport and when it will be busiest.
5. Making music optional: while tunes are nice to cruise to, riders may prefer silence after an early morning or late night flight. Asking them what they prefer can go a long way and help provide a great experience!