When driving at CVG, Learn how to receive these trip requests and get in on the action.
It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.
Picking up your rider
To pick up passengers after receiving a request, follow the new route from the waiting lot to the pickup point. Upon leaving the waiting lot, turn left onto Loomis Rd, then right onto Donaldson Rd. Then turn right onto Lincoln Rd and follow the signs to the TNC Pickup Zone–located outside Door 10 of the terminal building.
Some things to know about the driver queue:
When you drop off a rider at the airport, you may receive a new request quickly instead of having to return to the waiting lot and enter the queue. This feature is called Re-Match. If you don’t receive a request immediately after your dropoff, this means there are no Re-Match trips available and you should go to the waiting lot if you would like to receive another airport request.
Uber is a reliable option for travelers heading to the airport.
At the airport, riders can be dropped off at the Terminal. If you’d like to receive a trip request afterward, you’ll need to keep the Uber driver app on and navigate to the waiting area to remain in the queue.
New pickup route in effect due to airport construction.