Greetings! Your Uber Greenlight Hub location will be closed on Monday, September 2nd in observance of the Labor Day holiday.
When driving at CAK, Learn how to receive these trip requests and get in on the action.
Per airport regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to airport trips. Please note that Uber will not pay for any citations that driver-partners may incur.
It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.
Waiting for requests
Uber’s technology uses a first-in-first-out (FIFO) queue. This means that, in order to receive a trip request, you need to enter the designated waiting area, located within a “FIFO zone”. You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.
Based on the operating agreement with the airport, the waiting area is located on the airport's main road off of Lauby Rd (see map below). Use Exit 113 from I-77 toward Akron-Canton/Airport.
Picking up your rider
Once you accept a trip request, the pickup location at the airport is located at the main terminal (see map below).
Uber is a reliable option for travelers heading to the airport.
Based on the operating agreement with the airport, riders can be dropped off at depatures. If you’d like to receive a trip request afterwards, you’ll need to keep the Uber driver app on to maintain your place in the FIFO queue.