Doing the right thing means developing technology with your safety in mind. Here are features that support our commitment to helping people connect safely.
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Helping to make the Uber Eats platform a safe and enjoyable way for you to earn is a priority. The Follow My Ride feature lets friends and family know where you are and when you arrive.
Here's how it works:
The app helps you stay connected to your loved ones, Uber’s team, and emergency authorities.
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
If you need to contact your customer through the app, we use technology that helps keep your phone number private.
Friends and family can follow your route and will know as soon as you arrive.
You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and other key details, so you can quickly share them with emergency services. And in a growing number of US cities, this information is automatically provided to the dispatcher.
While safety is a central focus of Uber’s technology, you can also take actions to help protect yourself while delivering using the Uber app. Uber’s Community Guidelines explain some of the specific kinds of behavior that may cause someone to lose access to the Uber apps.
To encourage safety and trust for everyone in our community using the Uber Eats app, Uber’s Community Guidelines don’t allow you to share with another person your account or personal information used in connection with your account, such as username and password.
Everyone on the Uber platform is expected to treat others with respect, help keep one another safe, and follow the law. You can report any incident that you believe violates Uber’s Community Guidelines to our Support team, and we’ll review.
Safe roadways means practicing safe behavior, which includes looking out for all travelers, regardless of how they get around.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.