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Community Operations
at Uber
Community Operations is the organization responsible for building our customer service network. We strive towards developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community.
Why Community Operations at Uber?
Big Opportunities
Help build programs and processes that define the way customers interact with Uber and have a positive impact on the cities we live in.
Global Impact & Reach
Design and implement support models and processes that are used by millions of riders and driver-partners every day.
Smart Minds
Work alongside some of the most talented people in the industry.
Spotlight
180 Days of Change
Read about support features we launched for drivers as part of Uber's 180 Days of Change initiative.